In General: We receive and store any information you enter on our website or give us in any other way. This includes information that can identify you ("personal information"), including your first and last name, telephone number, postal and e-mail addresses, user name, password and billing information (such as credit card number, cardholder name, and expiration date) . We may also request information about your travel plans, style, and preferences or if you are a certified member you will be asked to provide all the necessary documentation in order to be listed into our website according to your certification level, this information will be shared with our business partners such as CCTV and Union Pay . You can choose not to provide information to us, but in general some information about you is required in order for you to enjoy the benefits of being a registered member. In addition, some information is also required in order for you to ask us a question or initiate other transactions on our site.
Information about others: When you make a reservation for someone else through this website, we will request personal information and travel preferences about that individual. You should obtain the consent of other individuals prior to providing us with their personal information and travel preferences, as any access to view or change their information will be available only through your account.
Automatic Information: WelcomeChinese collects and stores certain information automatically whenever you access this Website. The amount and type of information WelcomeChinese collects depends upon the use of the Website. Each time a visitor comes to the Website, WelcomeChinese may count, track and aggregate the visitor's activity into an analysis of general traffic flows at the Website. This information is used to analyze and improve this Website and to provide customers with an improved ordering experience.
Cookies and Other Web Technologies: Cookies are small data text files and can be stored on your computerâ€™s hard drive (if your Web browser permits). These cookies help WelcomeChinese to identify visitors and to store preferences of customers using the on-line ordering section. The cookie does not contain any personally identifiable information but does identify the specific installed program you use to browse the Website. Cookies also allow WelcomeChinese to hold order information when a customer leaves this Website without ordering product. Most browsers accept cookies automatically but allow a user to disable them. If the customer disables the welcomechinese.com.cn cookie, the customer may not be able to take full advantage of a personalized experience on the Website. Cookies may be either "persistent" cookies or "session" cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date).A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
How we use your information:
If you have signed up as our certified member,, we will send you e-mail messages at the email address you provide to us.
With whom we shared your information
Third party vendors: who provide services or functions on our behalf, including business analytics, customer service, marketing, distribution of surveys or sweepstakes programs, and fraud prevention. We may also authorize third-party vendors to collect information on our behalf, including as necessary to operate features of our website or to facilitate the delivery of online advertising tailored to your interests. Third-party vendors have access to and may collect information only as needed to perform their functions and are not permitted to share or use the information for any other purpose.
Business Partners: with whom we may offer products or services in conjunction. You can tell when a third party is involved in a product or service you have requested because their name will appear either with ours or separately. If you choose to access these services, we may share information about you, including your personal information, with those partners. Please note that we do not control the privacy practices of these third-party business partners.
Referring websites: If you were referred to WelcomeChinese from another Web site, we may share your registration information, such as your name, email address, mailing address, telephone number and travel preferences, about you with that referring web site. We have not placed limitations on the referring Web sitesâ€™ use of personal information and we encourage you to review the privacy policies of any Web site that referred you to WelcomeChinese.
Social Media Services: You can choose to access certain third party social media Web sites and services through our site (such as Facebook). When you do so, you are sharing information with those sites, and the information you share will be governed by their privacy policies. You may also be able to modify your privacy settings with these third party social media web sites.
We may also share your information: In response to subpoenas, court orders, or other legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us. When we believe it is necessary to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of WelcomeChinese, our customers, or others; and in connection with our Terms of Service and other agreements. In connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.
WelcomeChinese is a general audience site and does not offer services directed to children. Should an individual whom we know to be under the age of 18 send personal information to us, we will delete or destroy such information as soon as reasonably possible.
This Website contains links to other websites. WelcomeChinese is not responsible for the privacy policies applicable to other websites or how they may treat information about their users. Advertisers on the Website or other websites to which customers link may have the ability to assign cookies in a process not under WelcomeChinese's control. WelcomeChinese has no control over the use of the information collected by websites to which it links or other websites. How we protect your information:
We want you to feel confident about using WelcomeChinese, and we are committed to protecting the information we collect. While no Web site can guarantee security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. For example, only authorized employees are permitted to access personal information, and they only may do so for permitted business functions. In addition, we use encryption when transmitting your personal information between your system and ours, and we employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information. Contacting the Website:
No.5, Lane 379, West Yan'an Road, Jingan District, Shanghai, China, 200040
Tel: +86 21 6054 7250 , Fax: +86 21 52377568