GREETING CHINESE: UPGRADE STAFF TRAINING
by Welcome Chinese
Certification Certifications Standard
Certification china hospitality hotel tourism travel Welcome Chinese
Welcome Chinese is proud to introduce a new benefit of the Certification: Lobster Ink. It consists of a vast database of top-quality videos that focus on training. Recipients are staff members working in hospitality businesses and their leaders, from the front office to housekeeping. Videos cover a wide range of topics and expertise, granting a flexible use according to working shifts. The database represents a powerful change in the way hospitality brands are able to communicate and integrate their values through continuous updates.
WHY A VIDEO LEARING PLATFORM? – Videos shared within the Welcome Chinese Certification will all be focused on greeting Chinese and Mandarin-speaking guests. Furthermore, the system is customizable on the basis of learners’ differing skills and abilities, allowing them to work at their own speed. Lobster Ink provides detailed reports in real time, making sure that the people in charge can track every team member's progress within the same learning platform. By doing so, communication becomes streamlined, long-term learning paths are created and the logistic costs of learning are cut.
RETURN OF COSTS - The return of learning represents the return of investment. With its stunning client portfolios and more than 11 million lessons watched worldwide, Lobster Ink completes the list of exceptional benefits included in the Welcome Chinese Certification: that is the real investment.
Click here to get a brief introduction about how Lobster Ink works.