Open: training courses for hospitality businesses
by Welcome Chinese
Proper greeting and care of Chinese travelers is a serious matter, involving a cultural understanding that goes beyond standard phrases learnt by heart. To actively support our partners in their China-oriented business, training courses on Lobster Ink are available for all certified members.
LOBSTER INK is a leading hospitality learning platform that includes a vast set of videos concerning the greeting of Chinese guests. We partnered with it as part of the Certification, The Introduction course is included in the Certification, and all other courses are available at a very special price.
IN-DEPTH LEARNING - Lobster Ink uses detailed, high-definition video content that is streamed to desktops, laptops, mobiles and tablet devices. The platform is designed to teach by explaining the “why” behind the “how”-- understanding why products are made in certain ways and why procedures are in place to allow for greater recall of content, as well as more efficient behavioral changes. The platform draws from an in-depth product and procedural knowledge base to create courses that allow staff to take charge of their own development.
THE COURSES: Lobster Ink’s courses are organized in four different categories:
- Introduction (to the Chinese traveler)
- Food and Beverage
- Front Office
To access the platform and to unblock the three remaining courses, please contact the reference person for your area at Welcome Chinese. If you are not sure who is your reference person, just drop us an email at firstname.lastname@example.org